Last updated: 4 November 2026.
Who we are and how to contact us
Geeks Technologies is a registered partnership firm operating from Chandigarh, India. We provide IT support, computer repair, web design and development, networking services and related maintenance. For questions about personal information, email hello@geeksofficial.com with the subject line Privacy request, or use our contact page.
This policy explains how we handle personal information when you visit this website, contact us, use the client portal, request or receive services, or interact with a Geeks Technologies business profile or page on a third-party platform. Each third-party platform also applies its own terms and privacy policy.
Information we collect
- What you give us. When you call, email, use a web form, open a portal ticket, or message a business account or page, we may collect your name, contact details, company, the service requested and the information you provide about the issue.
- Client portal and transaction details. If you create an account or place an order, we may process your name, email address, company, billing details, support tickets, orders, invoices and payment status. We do not intentionally collect card or bank credentials; payment providers process those under their own terms.
- Support and remote-session information. With your permission, we may see information displayed on or made available through your device, software, network, website or account while diagnosing or delivering the agreed service. This can include technical logs, configuration details and files relevant to the issue. We ask you not to expose unrelated personal or confidential data where it is not necessary.
- Technical data. Like most websites, our hosting provider records standard server logs such as IP address, browser type and the pages requested.
How we use it
- To respond to enquiries and communicate with you about the services you request.
- To issue invoices, take payment and keep the financial records the law requires.
- To keep our website and portal secure, and to prevent spam and fraud.
- To meet legal obligations, resolve disputes and protect our customers, systems and rights.
We do not sell your personal information.
Who we share it with
We share information only with providers that help us deliver or secure the service, and only to the extent needed. Depending on the service, this can include hosting, domain, email, portal, payment, remote-support, backup or security providers. Google reCAPTCHA helps protect the website enquiry form from automated abuse. We may disclose information where required by law or needed to protect rights, safety or security.
Payments
Where online payments are available, the payment provider processes payment credentials under its own privacy and security terms. We receive the information needed to identify the payment, manage the invoice and keep records. Please review the payment page and provider terms used for the transaction.
Cookies, browser storage and third-party services
The Home page shows a banner when no valid choice is saved. Accept all permits Google verification on the enquiry form; Reject optional keeps it blocked. Browsing, navigation and downloads remain available either way. The main website does not add advertising or analytics trackers.
Remembering your choice
We save your choice and its date in browser local storage for up to 180 days. It is used to remember your preference, not as an advertising identifier. Clearing browser storage removes it. If browser storage is unavailable, the choice may last only for the current page.
Google CAPTCHA and enquiries
Google reCAPTCHA v2 helps protect the website enquiry form from automated abuse and loads only after you allow it. Google receives connection information when it loads and may read or set cookies, including its verification cookie. See Google's privacy policy and terms.
If you reject optional services, a completed enquiry form offers an option to allow Google CAPTCHA. Allowing it does not send the enquiry automatically. Successful verification is required before a website enquiry can be sent. You can also contact us independently at hello@geeksofficial.com.
Changing your choice
Use the button below to review or change your preference at any time. Turning off verification after it has loaded refreshes the page, so save any unfinished enquiry first. This blocks further loading but does not remove existing third-party cookies; manage those in your browser.
Hosting, fonts, social links and the client portal
Hosting/CDN services may use technical cookies independently of this website control. Standard server logs operate independently of browser cookie choices. Fonts may be requested from Google Fonts as well as from files hosted with this website; Google receives connection information when its font service is contacted.
Social links take you to the relevant platform, which then controls its own data processing. These website choices do not control sessions or privacy settings in the separate Client Area or a third-party platform. If we introduce additional optional services, we will update this policy and the relevant consent choices before loading them.
How long we keep it
We keep information for the service period and afterwards only for as long as reasonably needed for support, records, security, legal obligations, disputes or enforcement. Retention can differ by record type. When it is no longer needed, we delete or anonymise it where practical, subject to legal or backup-retention requirements.
Security
We use reasonable technical and organisational measures, including HTTPS for the website and portal and access controls on our systems. No method of transmission or storage is completely secure. If we identify a personal-data incident that requires action under applicable law, we will assess it and respond accordingly.
Your rights
You may ask about the personal information we hold about you, request correction or deletion where applicable, or withdraw consent where processing relies on consent. You may also have rights under the laws that apply to you. To make a request, email hello@geeksofficial.com with the subject line Privacy request. We may need to verify your identity and will respond within a reasonable time or explain any lawful reason we cannot fully meet the request.
Children
Our services are directed to adults and businesses. We do not knowingly seek personal information from children. If you believe a child has provided information to us, contact us so we can review it.
Where information is processed
We work remotely, and service providers may process information in countries other than yours. Cross-border processing is subject to the provider's arrangements and applicable law.
Changes to this policy
We may update this policy when services, tools or legal requirements change. The current version and its update date are published on this page. Material changes will be reflected before they apply to new collection or use where required.
Get in Touch
Questions or requests about privacy? Email hello@geeksofficial.com or contact us.